Previous incidents
Computer Operations Delays
Resolved Jun 2, 2026 at 6:42pm UTC
This issue has now been resolved.
1 previous update
Obvious Agent Slow to Respond
Resolved May 8, 2026 at 9:51pm UTC
This incident is resolved
1 previous update
Files Failing to Upload
Resolved May 7, 2026 at 3:37pm UTC
We have resolved this issue. If you are still seeing this please do a hard refresh in your browser, and this will resolve the issue.
1 previous update
Intermittent Availability
Resolved Apr 29, 2026 at 3:09am UTC
This is now resolved
1 previous update
Obvious Agent Slow to Respond
Resolved Apr 15, 2026 at 5:40pm UTC
Our vendor has notified us that the issue has been resolved and chats are going through normally now.
2 previous updates
Users Unable to Login In Chrome - Other Browsers OK
Resolved Apr 2, 2026 at 9:03pm UTC
We are still working on resolving the root cause but clearing your cache or using an incognito window will allow you to log in again.
1 previous update