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Degraded
Agent not responding
Dec 2, 2025 at 10:16pm UTC
Affected services
App
Resolved
Dec 2, 2025 at 10:43pm UTC
The issue has now been resolved.
Affected services
App
Updated
Dec 2, 2025 at 10:33pm UTC
One of our external vendors is experiencing a service degradation that is impacting our agent response for some users.
Affected services
App
Created
Dec 2, 2025 at 10:16pm UTC
We are currently investigating an issue where the agent is not responding in the chat for some users.
Affected services
App